Communication Skill-Managers &Teams

 

Acquire essential skills for effective professional communication and enhance your impact within your organization.

 

WowDesk offers communication skills training tailored for professionals navigating the complexities of global environments, encompassing the essentials of communication training.

 

Our sessions and modules are crafted to enable participants to express themselves in clearer, more compelling, and influential manners, along with strategies for handling conflicts with challenging individuals. Mastering communication across diverse scenarios is a fundamental skill that elevates both personal and professional exchanges. Our training experiences are designed to be enriching, enlightening, and enjoyable!

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Diplomatic And Tactful Communication

 

An individual’s communication style can make or break their professional image and is indicative of their background and professional level.

 

It influences how your colleagues and clients perceive your work and professionalism and can affect your career prospects with regard to advancement and mobility. Being credible, diplomatic and tactful is a skill that can always be improved – even if an individual has mastery of the aforementioned, they can be easily derailed by their emotions if they find themselves in a conflict or high-stress situation.

 

WowDesk’s practical training program focuses on how you can communicate using a diplomatic, credible and tactful approach in a variety of situations and scenarios.

We will teach you when it is most efficient and effective to be direct (or not direct) in order to get things done and how to onboard your teams and colleagues.

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New Skill :

Master the art of becoming an effective communicator through diplomatic, tactful, and credible methods. Enhance your impact and elevate your image by adapting your communication style. Discover and utilize both your own and others’ communication styles, while improving your listening skills. Understand the significance of perceptions in communication. Acknowledge how emotions and stress affect communication and learn strategies to mitigate these challenges. Identify and apply powerful and effective communication styles to achieve specific goals successfully.

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Managing Conflict

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Managing conflict is a crucial ability for enhancing business relations and team dynamics. In both personal and professional environments, conflict is unavoidable and has become more common in contemporary business contexts. Most individuals currently struggle with fundamental conflict management abilities, often responding emotionally rather than applying logical strategies to handle disputes and disagreements. This two-day workshop and training session aims to equip professionals at every level within an organization with the skills to recognize their emotions and behaviors, and discover effective methods for resolving conflicts.

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New Skill :

1. Determine the root causes of interpersonal conflict. 

2. Analyze conflicts within specific situations and choose the right strategies and tools for managing or resolving these conflicts. 

3. Increase awareness of personal emotional triggers and learn the best ways to control them. 

4. Develop an action plan to apply the learned skills and tools effectively. 

 

Conflicts are a regular occurrence in business environments, often leading to either resolution or escalation. Through our training, individuals and teams will acquire the skills and tools necessary to handle disputes constructively, and possibly even prevent them altogether.

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Management Communication

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Effective communication is a crucial function for managers who must navigate interactions among their team, peers, and direct reports daily. These interactions range from formal engagements, such as client or board meetings, to informal discussions about projects with colleagues.

 

This program teaches attendees how to adapt their communication style for both scheduled and impromptu situations, ensuring they are impactful, authentic, and persuasive. Learning to tailor one’s communication approach to diverse audiences and contexts is vital for achieving desired outcomes and upholding a professional demeanor. In contrast, poor communicators often fail to convey their message effectively, diminishing their credibility as managers and leaders.

 

Our two-day workshop is tailored for individual contributors, managers, and supervisors with up to five years of management experience, aiming to refine their communication skills. Participants will learn to articulate messages clearly and confidently across various organizational levels.

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New Skill :

1. Conveying strategic and impactful messages to diverse groups

2. Striking the right balance between emotional appeal and logical reasoning in your communication approach

3. Fostering shared understanding and establishing strong connections

4. Transforming into a communicator who is both passionate and persuasive, with a confident delivery.

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While this course primarily targets individual contributors, managers, and supervisors with up to five years of leadership experience, we offer a range of adaptable modules to cater to your specific needs.

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